Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through Workplace Discount Program.

Selecting a region changes the language and/or content on : The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: If you need further assistance, contact Acrobat Technical Support. If the problem doesn't occur with the file from another application, troubleshoot the specific behavior using the documents listed in Related Content. If the problem occurs with the file from another application, reinstall Acrobat Distiller. Then try to create a PDF file with Acrobat Distiller.

If you can't create a PDF file from the new document, use a file from another application.

Proceed to Troubleshoot Acrobat PDFMaker.

If you can create a PDF file from the new document, the problem could be related to PDFMaker.

Then try to create a PDF file from that document using the Adobe PDF printer and the Acrobat Distiller application:

If the file doesn't indicate why Acrobat Distiller couldn't create the PDF file, create a Word document that contains only a few words.

For example, if the file lists a PostScript error, troubleshoot the error according to the recommendations in Troubleshoot PostScript Errors.

If the file indicates why Acrobat Distiller couldn't create the PDF file, use the search text box on Acrobat Help and Support to search for related documents.

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